Effective Date: 05/05/2025
Last Updated: 05/05/2025
Applies To: All users in the European Economic Area (EEA)
1. Who We Are
Dealnox TEch (“we”, “our”, or “us”) is an IT solutions provider offering services such as software development, product design, web and IT infrastructure, machine learning, and artificial intelligence.
We are committed to protecting your privacy and ensuring your personal data is handled securely and in accordance with the General Data Protection Regulation (GDPR).
2. What Personal Data We Collect
Depending on your interaction with us, we may collect the following categories of personal data:
| Category | Examples |
| Contact Information | Name, email address, phone number |
| Account Data | Login credentials, account settings |
| Usage Data | IP address, browser type, pages visited, device data |
| Technical Data | Cookies, log files, analytics tags |
| Communication Data | Support queries, feedback, contact forms |
| Transactional Data | Purchase history, invoices (if applicable) |
| Sensitive Data | Only collected if necessary and with explicit consent |
3. Legal Basis for Processing (Article 6 GDPR)
We process your data based on one or more of the following legal grounds:
- Consent (Art. 6(1)(a)) — for newsletter subscriptions or marketing preferences
- Contractual necessity (Art. 6(1)(b)) — to deliver our services to you
- Legal obligation (Art. 6(1)(c)) — for tax, accounting, or compliance requirements
- Legitimate interests (Art. 6(1)(f)) — to improve our website, prevent fraud, or conduct analytics
4. How We Use Your Data
- To provide, manage, and improve our services
- To personalize content and user experience
- To process payments and manage subscriptions
- To respond to your inquiries or technical support requests
- To send security updates or administrative notifications
- To send marketing communications (with consent)
5. Cookies & Tracking Technologies
We use cookies and similar technologies for website functionality, analytics, and personalized content. For full details, please see our Cookie Policy.
You can manage your cookie preferences here.
6. Data Sharing and Third Parties
We may share data with trusted third-party processors who help us operate our services. These include:
- Cloud infrastructure providers (e.g., AWS, Azure)
- Analytics tools (e.g., Google Analytics, Hotjar)
- CRM and marketing tools (e.g., Mailchimp, HubSpot)
- Payment processors (if applicable)
All vendors are subject to data processing agreements (DPAs) and meet GDPR compliance standards.
7. International Transfers
Some of our service providers may process your data outside the EEA. Where this occurs, we ensure appropriate safeguards are in place, including:
- Standard Contractual Clauses (SCCs)
- Data Processing Agreements (DPAs)
- Vendor audits and risk assessments
8. Data Retention
We retain personal data only for as long as necessary for the purposes outlined in this policy or as required by law. Retention periods may vary depending on the data type and applicable regulations.
9. Your Rights Under GDPR
As an EEA resident, you have the right to:
- Access your personal data
- Rectify incorrect or incomplete data
- Erase your data (“right to be forgotten”)
- Restrict or object to data processing
- Withdraw consent at any time
- Data portability to another service provider
- Lodge a complaint with a Data Protection Authority (DPA)
To exercise any of these rights, please contact us at: [Insert contact email]
10. Data Security
We implement appropriate technical and organizational measures (TOMs) to protect personal data from unauthorized access, disclosure, or destruction. This includes:
- End-to-end encryption
- Access control mechanisms
- Regular security audits
- Incident response planning
11. Children’s Privacy
Our services are not intended for individuals under the age of 16, and we do not knowingly collect data from minors. If you believe we have done so, please contact us for immediate deletion.
12. Changes to This Policy
We may update this policy to reflect changes in law or business operations. The “Last Updated” date will be revised accordingly. You will be notified of significant changes via our website or email.
13. Contact Us
If you have any questions about this policy or how we handle your data, please contact our Data Protection Officer (DPO):
Dealnox Tech Data Protection Team
? Email: privacy@dealnox.io
? Address: 5900 Balcones Drive STE 100, Austin, TX 78731 USA
? GDPR Data Subject Request Form
Dealnox Tech
Use this form to exercise your rights under the General Data Protection Regulation (GDPR).
? 1. Your Information
| Field | Your Response |
| Full Name | |
| Email Address | |
| Phone Number (optional) | |
| Country of Residence | |
| Are you a customer, partner, or employee of Dealnox Tech? | □ Customer □ Partner □ Employee □ Other: _________ |
? 2. Type of Request
Please check all that apply:
| Request Type | Description | Select |
| Access | I want to know what personal data you hold about me | ☐ |
| Rectification | I want to correct inaccurate/incomplete data | ☐ |
| Erasure | I want my data erased (“right to be forgotten”) | ☐ |
| Restriction | I want you to restrict processing of my data | ☐ |
| Objection | I object to processing based on legitimate interests or for direct marketing | ☐ |
| Portability | I want to receive my data in a portable format | ☐ |
| Withdraw Consent | I withdraw my consent for data processing | ☐ |
? 3. Details of Your Request
Please provide details that will help us locate your data (e.g., account/email used, services accessed):
[Your detailed description here]
? 4. Proof of Identity
To process your request, we may need to verify your identity. Please attach one of the following:
- Copy of a government-issued ID
- Utility bill or official correspondence showing your name and address
- Other supporting documentation
Attached documents:
☐ Photo ID
☐ Proof of address
☐ Other: _______________
✍️ 5. Declaration
By submitting this form, I declare that the information provided is true and accurate. I understand that Dealnox Tech may need to contact me to verify my identity or request additional details to process my request.
Signature: _________________________
Date: ____________________________
? Submission Instructions
You can submit this form by:
- Emailing it to privacy@dealnox.io
- Mailing it to: 5900 Balcones Drive STE 100, Austin, TX 78731 USA