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Dealnox Tech partnered with a mid-sized legal consulting firm to audit, modernize, and streamline their fragmented IT infrastructure — enhancing cybersecurity, reducing downtime, and enabling smoother remote collaboration across international teams.
Solution in Action
We began with a comprehensive IT audit, assessing the client’s legacy systems, software stack, hardware limitations, and security protocols. Based on our findings, we delivered a full-service IT management overhaul:
- Migrated core operations to Microsoft 365 with enterprise-grade security
- Consolidated fragmented email, file sharing, and communication tools
- Implemented remote access via secure VPN and multi-factor authentication
- Standardized device management across 60+ employees
- Integrated a centralized ticketing and IT support system for internal issues
- Provided training and documentation for seamless onboarding
The new infrastructure allowed the client to operate efficiently across multiple offices and remote setups — without sacrificing control or security.
What We Solved
The client’s decentralized IT environment was causing frequent disruptions, security concerns, and frustration among staff, especially in hybrid and remote workflows.
We addressed the most urgent issues:
- Poor collaboration: Replaced outdated tools with a unified digital workspace
- Security gaps: Enforced encryption, MFA, and secure backups
- Operational inefficiencies: Automated system monitoring and user support
- Scalability roadblocks: Built a flexible IT foundation to support long-term growth
Within 3 months, the client experienced:
- 90% reduction in IT-related support tickets
- Significantly improved system uptime and data security posture
- Enhanced team productivity and employee satisfaction across locations
