Refund Policy

Effective Date: 05/05/2025

Last Updated: 05/05/2025

At Dealnox Tech, we are committed to customer satisfaction and service integrity. Our Refund Policy is guided by fair business practices and industry standards. All refund requests are reviewed carefully and assessed under clearly defined conditions to ensure transparency and fairness for all parties.

? Coverage & Scope

This policy outlines Dealnox Tech’s approach to refunds and applies exclusively to products and services provided directly by Dealnox Tech.

Please note: This policy does not cover third-party providers, platforms, or websites linked from or associated with Dealnox Tech. Any services or software offered through external partners are governed by their own refund terms and conditions.

✅ Eligibility for Refunds

Refund requests are evaluated on a case-by-case basis and are considered only under exceptional circumstances where:

  • Technical issues cannot be resolved

  • The service outcome is irreparably unsatisfactory

  • No meaningful development or post-sales operations have started

  • Payment terms have been respected by both parties

  • There has been no misuse of provided information

  • The refund reason is clear, rational, and well-justified

  • Supporting documentation and evidence are submitted

  • The request is not related to external billing disputes with your bank or payment vendor

Important: Any violation of these conditions will disqualify the refund claim. All refund decisions are final and non-negotiable.

? Refund Process

1. Pre-Refund Evaluation

  • Your request is submitted to our support team

  • A technical and contractual review is conducted

  • If eligible, a refund (partial or full) is approved

2. Post-Refund Protocol

  • A written refund agreement is signed by both parties

  • Unless otherwise agreed, any materials or confidential communications must be deleted from both sides

3. Refund Transaction

  • Refunds are processed within 7–10 business days after final approval

  • Refunds are made in the original transaction currency

  • Currency conversion fees and fluctuations are the responsibility of the customer

? Changes to This Policy

Dealnox Tech reserves the right to modify this policy at any time without prior notice. Any updates will be published on our website. We encourage you to review the policy periodically to stay informed.

? Contact Us

For any refund-related questions or to submit a request, please reach out:

Dealnox Tech – Customer Support

? Email: support@dealnox.io

? Website: https://dealnox.io/